Shipping Information

SHIPPING POLICY

Effective Date: 09.01. 2026
Last Updated: 09.01. 2026

Thank you for shopping with Some Nerd Stuff, LLC (“Some Nerd Stuff,” “we,” “us,” or “our”).

Because our products may include ready-to-ship items, handmade products, made-to-order products, and custom or personalized products, processing times may vary depending on the product and order.

Processing Time

Processing time is the time required for Some Nerd Stuff to prepare, create, personalize, package, and otherwise make an order ready for shipment. Processing time does not include the time a shipping carrier takes to transport the package after it has been shipped.

Any processing or shipping estimate stated on a product listing, during checkout, in an order confirmation, or otherwise communicated by Some Nerd Stuff should be considered together with the nature of the product and any customer information or approval required to complete the order.

We make reasonable efforts to ship orders within the processing or shipping time represented for the applicable product or order.

If no specific shipping time is stated, we generally expect to ship merchandise within 30 days after receiving a properly completed order, unless a different period applies under applicable law.

If we cannot ship within the applicable promised or required time, we will provide any delay notice, cancellation option, consent request, or refund required by applicable law.

Custom and Personalized Orders

Custom or personalized products may require the customer to provide personalization information, photographs, artwork, design instructions, or other information before the order can be completed.

Where our proof process applies, production cannot proceed until the customer has provided all required information and approved the proof.

Any processing estimate that depends on customer information or approval may be affected by delays in receiving that information or approval.

We may place an order on hold while waiting for required customer information or approval. Customer-caused delays do not create a guaranteed production or delivery date.

Processing Time Is Not Delivery Time

Processing estimates refer to the time before an order is handed to the shipping carrier. Carrier transit and delivery estimates begin after shipment and are separate from Some Nerd Stuff's processing time.

Delivery estimates provided by a carrier are generally estimates rather than guaranteed delivery dates unless a particular shipping service expressly provides a guarantee.

If Some Nerd Stuff becomes unable to ship an order within the time represented or otherwise required by applicable law, we will provide any delay notice, revised shipping information, cancellation option, or refund option required by applicable law and as further described in our Refund and Return Policy.

SHIPPING METHODS, RATES, AND TRACKING

Shipping options, rates, and estimated transit times available for an order may vary based on the delivery destination, products ordered, package size and weight, carrier availability, and other applicable shipping factors.

Available shipping methods and charges will generally be displayed during checkout before the order is submitted.

Some Nerd Stuff may use carriers or delivery services appropriate for the destination, product, package, and shipping method selected or otherwise applicable to the order.

Shipping Charges

Shipping charges may be calculated based on factors such as package weight, dimensions, destination, carrier rates, and the products included in the order.

Any shipping charge displayed and accepted during checkout applies to the order unless the order is later changed with the customer's agreement or another adjustment is permitted by applicable law.

Promotional free-shipping offers or discounted shipping may be subject to eligibility requirements, minimum purchase amounts, geographic restrictions, product exclusions, promotional terms, or other conditions disclosed with the offer.

Tracking Information

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking information is supplied by the applicable carrier or delivery service and may take time to update after a shipping label is created or the package is accepted by the carrier.

A shipping-label creation notice does not necessarily mean that the carrier has already physically received or begun transporting the package.

Carrier tracking and estimated delivery information may change while a package is in transit and generally should be treated as estimates unless the applicable service expressly provides a guaranteed delivery commitment.

If you believe there is a problem with your shipment or tracking information, please contact us at info@somenerdstuff.com with your order number so that we can review the available information.

DELIVERY ESTIMATES, CARRIER DELAYS, AND GUARANTEES

Delivery estimates provided at checkout, in tracking information, or by a shipping carrier are generally estimates and may be affected by factors outside Some Nerd Stuff's control, including carrier volume, weather, transportation disruptions, service interruptions, holidays, customs processing, address issues, or other delivery conditions.

Some Nerd Stuff does not guarantee a specific delivery date unless we expressly agree in writing to a particular guaranteed delivery commitment.

Customer-provided birthdays, holidays, weddings, vacations, cruises, travel dates, event dates, or other requested dates do not create a guaranteed delivery deadline unless Some Nerd Stuff expressly agrees to that guarantee in writing.

If a carrier experiences a delay after Some Nerd Stuff has timely shipped the order, we may assist by reviewing tracking information, contacting or directing the customer to the applicable carrier where appropriate, or otherwise helping evaluate the shipment.

A carrier delay does not automatically mean the package is lost or that an immediate refund or replacement is required. The appropriate next step may depend on the carrier's tracking information, investigation procedures, the length and circumstances of the delay, the product involved, and applicable law.

If a shipment is ultimately determined to be lost, misdelivered, or otherwise not successfully delivered, available remedies will be handled in accordance with our Refund and Return Policy and applicable law.

Nothing in this section limits any cancellation, refund, replacement, or other remedy that must be provided under applicable law.

SHIPPING DESTINATIONS AND INTERNATIONAL ORDERS

Shipping availability depends on the destination, products ordered, shipping services available to Some Nerd Stuff, and the shipping regions currently supported through our store.

If a shipping destination is available during checkout, that generally indicates that Some Nerd Stuff currently offers shipping to that destination for the applicable order. Availability may change from time to time.

Some products may be restricted from shipment to certain locations because of carrier limitations, legal requirements, product characteristics, shipping costs, or other operational considerations.

International Orders

Where international shipping is available, delivery times may be longer than domestic delivery times and may be affected by customs processing, carrier handling, local delivery services, holidays, inspections, import requirements, or other circumstances outside Some Nerd Stuff's control.

Customers are responsible for providing complete and accurate delivery information and for complying with any import requirements applicable to the destination.

Customs duties, import taxes, brokerage charges, value-added taxes, or other governmental or carrier-imposed charges may apply to international orders. Unless Some Nerd Stuff expressly states that such charges are included in the amount paid at checkout, the customer may be responsible for those additional charges where permitted by applicable law.

Some Nerd Stuff does not control customs authorities or local import processes and cannot guarantee how long customs clearance will take.

If an international order is returned, refused, held, or otherwise affected by customs, import restrictions, unpaid duties or taxes, incorrect customer information, or another issue outside Some Nerd Stuff's control, any refund, reshipment, or other resolution will depend on the circumstances, costs already incurred, our Refund and Return Policy, and applicable law.

Nothing in this section limits rights or remedies that must be provided under applicable law.

LOCAL DELIVERY AND LOCAL PICKUP

Some Nerd Stuff may offer local delivery or local pickup for eligible orders, locations, products, or customers when those options are made available by us.

Availability of local delivery or pickup is not guaranteed for every order and may depend on factors such as delivery location, order size, product type, scheduling, workload, and other operational considerations.

Local Delivery

Where local delivery is offered, the applicable delivery area, charge, timing, or other conditions will be provided during checkout or otherwise communicated to the customer before delivery is arranged.

Customers are responsible for providing complete and accurate delivery information and for ensuring that the delivery location can be safely and reasonably accessed.

We may contact the customer using the contact information associated with the order when reasonably necessary to coordinate delivery.

Any estimated local delivery time or date is not guaranteed unless Some Nerd Stuff expressly agrees to a specific guaranteed delivery commitment in writing.

If delivery cannot reasonably be completed because of incorrect customer information, lack of access, customer unavailability where presence is required, unsafe conditions, or another circumstance outside Some Nerd Stuff's control, we may contact the customer to arrange an appropriate next step. Additional delivery charges may apply if another delivery attempt is requested and the original failure was not caused by Some Nerd Stuff.

Local Pickup

If local pickup is offered for an order, pickup instructions, location information, and any applicable scheduling requirements will be provided to the customer.

Customers should not arrive for pickup until Some Nerd Stuff has confirmed that the order is ready and provided the applicable pickup instructions.

A pickup estimate or requested pickup date does not create a guaranteed completion deadline unless Some Nerd Stuff expressly agrees to that deadline in writing.

Orders that require personalization information, proof approval, or other customer input cannot be completed until the required information or approval has been received.

Refunds, cancellations, failed delivery attempts, abandoned pickup orders, or other order issues will be handled in accordance with our Refund and Return Policy and applicable law.

SHIPPING ADDRESSES, ADDRESS CHANGES, AND RETURNED PACKAGES

Customers are responsible for providing a complete and accurate shipping address when placing an order and for reviewing that information before submitting the order.

Address Changes

If you discover an error in your shipping address, please contact us as soon as possible at info@somenerdstuff.com.

We will make reasonable efforts to update the address if the order has not yet been shipped, but we cannot guarantee that an address can be changed once fulfillment, label creation, carrier processing, or shipment has begun.

Please do not rely solely on an address-change request submitted after an order is placed. Until Some Nerd Stuff confirms that the change was successfully made, the original order information may remain applicable.

If Some Nerd Stuff ships an order to an address different from the address correctly provided by the customer because of an error made by Some Nerd Stuff, we will work with the customer to provide an appropriate resolution.

Incorrect or Incomplete Customer-Provided Addresses

If an order is shipped to the address provided by the customer and the shipment is delayed, misdelivered, returned, or otherwise affected because that address was incorrect or incomplete, Some Nerd Stuff is generally not responsible for replacing or refunding the order solely because of the customer-provided address error, except where otherwise required by applicable law.

Returned Packages

If a package is returned to Some Nerd Stuff because of an incorrect or incomplete address, failure to accept or collect the package, or another delivery issue not caused by Some Nerd Stuff, we may contact the customer to determine whether reshipment is possible.

Additional shipping charges may apply before a returned package is reshipped when the original delivery problem resulted from customer-provided information or another circumstance outside Some Nerd Stuff's control. Any additional charge will be disclosed before reshipment.

A package being returned to Some Nerd Stuff does not automatically create a right to a refund. Any refund, reshipment, replacement, or other resolution will depend on the product, circumstances, costs already incurred, our Refund and Return Policy, and applicable law.

Custom, personalized, and made-to-order products may have additional restrictions because they were created specifically for the customer.

LOST, DAMAGED, MISDELIVERED, AND MARKED-DELIVERED PACKAGES

If a shipment appears to be lost, damaged in transit, misdelivered, or marked as delivered but has not been received, please contact us at info@somenerdstuff.com with your order number and a description of the issue.

We may review tracking information, shipping records, carrier scans, delivery details, photographs, packaging, or other information reasonably relevant to determining what occurred.

Lost or Delayed Shipments

A delay in tracking or transit does not automatically mean that a package is lost. Depending on the circumstances, we may allow reasonable time for tracking to update or for the carrier to complete delivery before treating a shipment as lost.

Where appropriate, we may contact the carrier, submit or assist with a carrier inquiry or claim, request additional information from the customer, or take other reasonable steps to investigate the shipment.

If a shipment is ultimately determined to be lost or otherwise not successfully delivered, the appropriate resolution may include replacement, reshipment, refund, or another reasonable remedy depending on the circumstances, product availability, carrier information, and applicable law.

Packages Marked as Delivered

A carrier's delivery scan or tracking information may be considered as part of our review, but a “delivered” status will not automatically be treated as conclusive in every circumstance.

We may ask the customer to confirm the delivery address, check with household members, neighbors, building staff, or others who may have accepted the package, inspect the surrounding delivery area, or cooperate with a reasonable carrier inquiry.

We do not automatically guarantee a refund or replacement solely because a customer reports that a package marked as delivered cannot be located. The appropriate resolution will depend on the available evidence, circumstances, carrier information, our Refund and Return Policy, and applicable law.

Packages Damaged During Shipping

If a package or product arrives damaged, please contact us as soon as reasonably possible and keep the product, packaging, shipping container, shipping label, and other relevant materials until we tell you they are no longer needed.

We may request photographs, video, packaging information, or other reasonable documentation to help us evaluate the damage and, where appropriate, submit a carrier claim.

Depending on the circumstances, the available resolution may include replacement, repair where appropriate, refund, or another reasonable remedy in accordance with our Refund and Return Policy and applicable law.

If Some Nerd Stuff requires a damaged product to be returned in order to resolve an issue for which Some Nerd Stuff is responsible, the customer will not be required to bear reasonable return-shipping costs associated with correcting that issue.

Misdelivered Packages

If tracking or other information indicates that a package may have been delivered to the wrong location, we may work with the customer and carrier to investigate the delivery and determine an appropriate resolution.

If the misdelivery resulted from an address error made by Some Nerd Stuff, we will work with the customer to provide an appropriate remedy.

If the shipment was sent to the address provided by the customer and the delivery problem resulted from incorrect or incomplete customer-provided information, the issue will be handled under the Shipping Addresses, Address Changes, and Returned Packages section of this Policy.

Nothing in this section limits any refund, replacement, cancellation, or other remedy that must be provided under applicable law.

MULTI-ITEM ORDERS, SPLIT SHIPMENTS, AND PACKAGING

Orders containing multiple products may require different packaging or may be shipped in more than one package when reasonably necessary because of product size, fragility, availability, production timing, carrier requirements, or other fulfillment considerations.

If an order is shipped in multiple packages, the packages may arrive at different times. Where tracking is available, separate tracking information may be provided for individual shipments.

A partial delivery does not necessarily mean that items are missing if the remaining portion of the order is still in transit or being prepared for a separate shipment.

Some Nerd Stuff may select packaging reasonably appropriate for the products being shipped, including boxes, mailers, protective materials, or other packaging intended to help protect the order during transit.

Packaging may vary depending on the products ordered, order size, destination, carrier requirements, available packaging materials, and other fulfillment needs.

If you believe part of a multi-package order is missing or has not arrived within a reasonable period after the expected delivery information, please contact us at info@somenerdstuff.com with your order number so that we can review the shipment.

If an item or package is ultimately determined to be missing, lost, damaged, or otherwise affected by a fulfillment or delivery problem, the issue will be handled in accordance with our Refund and Return Policy, this Shipping Policy, and applicable law.

ORDER CHANGES AND CANCELLATIONS BEFORE SHIPMENT

If you need to request a change or cancellation after placing an order, please contact us as soon as possible at info@somenerdstuff.com.

We will make reasonable efforts to accommodate a requested change or cancellation when possible, but submitting a request does not guarantee that the order can be changed or cancelled.

Whether a change or cancellation can be made may depend on factors such as whether production has begun, whether custom design or proof work has been performed, whether a proof has been approved, whether the order has been packaged or fulfilled, whether a shipping label has been created, whether the package has been transferred to the carrier, and costs already incurred.

Once an order has been shipped or transferred to the applicable carrier or delivery service, Some Nerd Stuff generally cannot cancel or redirect the shipment through the original order process.

Custom, personalized, made-to-order, and other products created specifically for a customer may be subject to additional cancellation restrictions once custom work or production has begun.

Any approved cancellation, refund, additional shipping charge, or other adjustment will be handled in accordance with our Refund and Return Policy, applicable order terms, and applicable law.

Nothing in this section limits any cancellation or refund right that must be provided under applicable law, including rights that may apply when Some Nerd Stuff is unable to ship merchandise within the applicable promised or legally required time.

EXCEPTIONS, MANDATORY RIGHTS, AND CONTACT

Nothing in this Shipping Policy is intended to limit, waive, or exclude any shipping, delivery, cancellation, refund, replacement, or other right or remedy that cannot lawfully be limited, waived, or excluded under applicable law.

Where applicable law provides rights or requirements that differ from this Shipping Policy, the applicable legal requirements will control to the extent required.

Some orders, products, custom projects, promotional offers, delivery arrangements, or shipping services may be subject to additional written terms disclosed before purchase or otherwise agreed to with the customer. Those additional terms will apply only to the extent permitted by applicable law.

If you have questions about shipping, delivery, tracking, or an order, please contact:

Some Nerd Stuff, LLC
Email: info@somenerdstuff.com
Phone: (386) 322-6356

Please include your order number and enough information for us to understand the issue when contacting us about an order.

Refunds, cancellations, returns, damaged items, incorrect orders, and other remedy-related issues are governed by our Refund and Return Policy together with this Shipping Policy and applicable law.